Returns & Exchanges

At The J. Peterman Company, we believe your satisfaction is as essential as the stories behind our garments. If your acquisition does not meet your expectations for utility or romance, you may return it within 60 days for a full refund or exchange.

Return Process

• 1.
  Document Your Journey

  Locate the packing slip included with your original shipment and note the reason for the return alongside the items you are sending back to our warehouse.

• 2.
  Secure the Cargo

  Carefully repackage the items in their original container, ensuring they are unworn and in the same condition as when they first arrived at your doorstep.

• 3.
  Affix the Label

  Use the pre-paid return shipping label provided in your package; simply peel, stick, and prepare the parcel for its return voyage via your local postal carrier.

• 4.
  The Final Reconciliation

  Once our inspectors verify the contents, we will issue a credit to your original form of payment or dispatch your requested exchange with all due haste.